I think this is a question we've all asked ourselves at some point. I've never been to the Amazon Forums, but have enough experience on other forums, so I know more than enough of the drama. Unfortunately.
However, you need worry no more. This guide will give you all information on how to easily spot the trolls (They don't agree with you) and what the best strategy is to follow (Argue, argue, argue!). Because YOU ARE ALWAYS RIGHT and What would any self-respecting orangutan do?
It's a lovely short satire, it made me laugh. I'm just hoping no one is stupid enough to really take it serious. (Well, if they did, it would be funny :) ) If you're looking for a nice, quick, free read, why not read this book.